Deal will reward employees as well as guests
Car rental company Sixt has signed a partnership with French giant hospitality group … [Read more...] about Accor signs loyalty partnership with Sixt
hotel loyalty
MGM revamps loyalty programme
Customers to be rewarded for all spend, not just gambling
MGM Resorts International has revamped its pan-global loyalty … [Read more...] about MGM revamps loyalty programme
Re-imagining a hotel loyalty programme
Exclusive
Focus moves to leisure
Pre-covid, hotel and travel loyalty programmes had the business sewn up. It was easy to be confident of the customer base – mostly business, with some high level … [Read more...] about Re-imagining a hotel loyalty programme
Hotel reward program splits the world into two
Comment
Radisson confirms view that people over the pond behave differently
It will surprise no-one to see a raft of new initiatives as firms adapt to the ongoing changes in customer behaviour. … [Read more...] about Hotel reward program splits the world into two
Everything is going to be alright
Uplifting sculpture celebrates hotel reopening
A huge well done to Turner Prize winner Martin Creed for his uplifting new piece recently unveiled in the grounds of the atmospheric … [Read more...] about Everything is going to be alright
Keeping loyalty program members engaged while your travel business is on pause
Guest Article
With travel at an abrupt standstill, airlines and hotels must find ways to keep their best customers optimistic, engaged and primed to rebound, writes Gabi Kool, chief commercial officer of … [Read more...] about Keeping loyalty program members engaged while your travel business is on pause
Airlines struggle with problem of grounded frequent flyers
Airlines and hotels search for solutions to extend elite status
Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a … [Read more...] about Airlines struggle with problem of grounded frequent flyers
Not just any food box – an M&S food box
Over 70s identified by Sparks loyalty card; also round-up of frequent traveller initiatives
Hotel loyalty @home from Scandinavian chain
Some people just love hotels. They like the crisp white sheets, the soft towels and the dream inducing beds.
Some chains sell such items to their customers. Now a group of Scandinavian … [Read more...] about Hotel loyalty @home from Scandinavian chain
Accor launches new campaign at the tennis
Latest partner announced
Accor used the Australian Open tennis competition last week to launch a new campaign for its Live Limitless loyalty … [Read more...] about Accor launches new campaign at the tennis