Highlighting responsibility and sustainable tourismA browse through which travel companies win the green awardsIn the week the Climate Change Conference takes place in Paris, it seemed appropriate to … [Read more...] about Highlighting responsibility and sustainable tourism
hotels
Uber partners with global hotel giant
Uber partners with global hotel giantHotel scheme members can earn points for Uber rides … [Read more...] about Uber partners with global hotel giant
Marriott tops hotel reward scheme rankings
Marriott tops hotel reward scheme rankingsRatings assess 17 global schemes … [Read more...] about Marriott tops hotel reward scheme rankings
Over 20% of consumer online searches for hotels made via mobile
Over 20% of consumer online searches for hotels made via mobile A significant 21% of the 2.5 million UK consumer online searches for hotels in May, were made using mobile devices. … [Read more...] about Over 20% of consumer online searches for hotels made via mobile
Hotel loyalty? Not much says Deloitte
Hotel loyalty? Not much says DeloitteSobering findings in new survey … [Read more...] about Hotel loyalty? Not much says Deloitte
Luxury hotels alliance starts rewards scheme
Luxury hotels alliance starts rewards schemeGlobal group rolls out experience-based rewards across 12 brands and 300 hotels … [Read more...] about Luxury hotels alliance starts rewards scheme
Belated rewards launch for luxury hotel chain
Belated rewards launch for luxury hotel chainProgramme to offer fashion, flights, photography and luxury travel … [Read more...] about Belated rewards launch for luxury hotel chain
The centrality of customer retention to hotel’s operating model
The centrality of customer retention to hotel’s operating modelCustomer retention remains one of the single most important operational goals for hotels. The effectiveness of hotel loyalty programmes … [Read more...] about The centrality of customer retention to hotel’s operating model
Hotel chain runs ‘secret programme’ targeting rivals’ top reward members
Hotel chain runs ‘secret programme’ targeting rivals’ top reward membersLoyalty battle among major hotel players heats up … [Read more...] about Hotel chain runs ‘secret programme’ targeting rivals’ top reward members
Airlines and hotels must focus on current customers to reap rewards
Airlines and hotels must focus on current customers to reap rewardsGlobal airlines and hotels are struggling to strike a balance between maximising revenue and ensuring long-term customer loyalty, … [Read more...] about Airlines and hotels must focus on current customers to reap rewards
