George Wilson, Head of Product, EMEA, Global Merchant Loyalty at SessionM, a Mastercard company, helped judge this year’s International Loyalty Awards submissions. Here’s what he … [Read more...] about What the International Loyalty Awards tell us about the state of loyalty
international loyalty awards
International Loyalty Awards – and the winners are …
It is only a matter of days until the results will be announced of the 2022 International Loyalty Awards. At a splendid gala evening at Old Billingsgate on the banks of the Thames, loyalty … [Read more...] about International Loyalty Awards – and the winners are …
Customer Centricity – Treating your customers according to their value
We’ve entered the era where every individual customer has unique ways to interact with brands and where every individual expects consistent delivery of engaging and valuable experiences from the … [Read more...] about Customer Centricity – Treating your customers according to their value
30 Under 40 Loyalty Royalty 2022 list announced
The 30 under 40 list of Loyalty Royalty is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty business and truly deserve … [Read more...] about 30 Under 40 Loyalty Royalty 2022 list announced
International Loyalty Awards Finalists
Descriptions of every entry that has made it to the final stage
Launching an awards competition after a pandemic is a little like lighting a firework and hoping it isn’t … [Read more...] about International Loyalty Awards Finalists
Disruptive loyalty
Disruptive (adjective) - new and original, in a way that causes major changes to how something is done
Prior to joining Oracle, I founded a start-up in the loyalty sector that … [Read more...] about Disruptive loyalty
Record number of entries and an incredible list of Finalists for the International Loyalty Awards 2022
It was not possible to predict what response there would be … [Read more...] about Record number of entries and an incredible list of Finalists for the International Loyalty Awards 2022
Remembering the opening of the first Mastercard ATM in Russia
Understanding the role of loyalty in a world of sanctions
Twenty five years ago, I was one of a handful of journalists invited to Moscow for the opening of the very first Mastercard ATM … [Read more...] about Remembering the opening of the first Mastercard ATM in Russia
Most popular programs in America
With the warning that the winners may not be the ones you expect
The only constant in loyalty programs right now is … [Read more...] about Most popular programs in America
Customer relationships to the forefront as loyalty takes a twist
In conversation with Oracle’s Andy Kulina
Prime sponsor this year of the International Loyalty Awards is Oracle. Loyalty Magazine sat down … [Read more...] about Customer relationships to the forefront as loyalty takes a twist