Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Delta Air Lines has back-tracked on changes it planned to make to its SkyMiles loyalty program after … [Read more...] about Delta backtracks as customers rage against changes
As the travel loyalty community meet up – in various places around the world – in the next few weeks, it is interesting to focus … [Read more...] about Venice tourist tax – an example of ‘loyalty in reverse’
Marks & Spencer has begun legal action against Aldi, arguing the supermarket's Cuthbert … [Read more...] about Is yours a Cuthbert or a Colin?
