Nobody said transformation was going to be easy
Join The Loyalty Surgery, October 16th & 17th in London for two days of discussion, case studies, insight and innovation
Those tasked with creating and growing a strong and loyal customer base are faced with massive challenges. Customer behaviour, needs and wants are under constant change, and while technology is, in principal, offering solutions, the implementation of new communication methods is fraught with … [Read more...] about Warning of backlash against ‘virtual idiots’
