Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A UK-wide study suggests 92% of consumers are turning to loyalty programs for everyday spending to … [Read more...] about Inflation helps put loyalty programs front of mind
While it seems consumers in the UK are increasingly likely to take part in a loyalty initiative, (see research from Cheetah Digital … [Read more...] about Retail Trends 2023: Frugality is in; rampant consumerism is out
The cost of living crisis is impacting both businesses and consumers but interesting data … [Read more...] about Surprising behaviour triggered by cost of living crisis
Reality check: This is not a negative story, because the average Brit has an average of 4 loyalty cards, and 48% of … [Read more...] about As the world has changed – have we as an industry kept up?
As the loyalty business comes to terms with a new consumer profile post pandemic, new research from the US has found … [Read more...] about Know me, understand me, be honest, but don’t expect me to love you
New research into what consumers want most points to the conundrum that while most want a personalised experience, they don’t … [Read more...] about Personalisation is key, but so is trust
A significant proportion of customers say they are more likely to recommend a brand once they are a member of its loyalty … [Read more...] about Consumer attitudes to brand loyalty explored
A recent study by YouGovsuggests that physical retail still rules with … [Read more...] about Physical retail still rules – study
Never has this question been more important or relevant. With consumer behaviour changed, possibly for ever, a survey of … [Read more...] about How do you REALLY feel about our loyalty programme?
