Loyalty Surgery

New Shell programme rewards all forecourt spend

Exclusive interview

Points to be shelved in favour of rewards

Exclusive interview with head of Shell loyalty, Pavel Los. Loyalty Surgery October 16th - SPEAKER. Shell is in the process of launching a new rewards programme which it plans to roll out to all markets if initial customer enthusiasm is maintained. Significantly, the Shell Go+ is dispensing with points, to be replaced by personalised rewards. Following a pilot earlier, the first market to move to the Shell … [Read more...]

Soundbytes from The Loyalty Surgery 2018 – Part One

Soundbytes from The Loyalty Surgery 2018 – Part One Insight from Bryan Pearson, LoyaltyOne and Uma Talreja, Raymond Rewards IndiaWarning: Danger from consumer rights to data portability -Agreement: Loyalty is going to stay relevantThe ancient walls of the Tower of London provided an atmospheric venue for the 2018 Loyalty Surgery. Surrounded by centuries of turbulent history, it was interesting that we were talking about change, new challenges and loyalty at the crossroads, with … [Read more...] about Soundbytes from The Loyalty Surgery 2018 – Part One

The biggest Loyalty week in the world is nearly here!

The biggest Loyalty week in the world is nearly here!In the four corners of the globe, suitcases are being packed ready for the trip to London for the two biggest Loyalty events on the global calendar. … [Read more...] about The biggest Loyalty week in the world is nearly here!

Tim Mason latest name to headline the Loyalty Surgery 2018

Tim Mason latest name to headline the Loyalty Surgery 2018 Tim Mason knows a thing or three about loyalty. He was on the team that launched the game-changing Tesco Clubcard, he is now doing ground breaking stuff with Eagle Eye and nuggets of loyalty wisdom pour out with almost every sentence. … [Read more...] about Tim Mason latest name to headline the Loyalty Surgery 2018

New conference on the future of customer loyalty

New conference on the future of customer loyalty“Loyalty will be a crucial tool for retailers and brands trying to retain their customers” … [Read more...] about New conference on the future of customer loyalty

The Loyalty Magazine Awards: Entries increase by nearly 40% for 2018

The Loyalty Magazine Awards: Entries increase by nearly 40% for 2018Big response to newly widened regional boundariesThe extension of The Loyalty Magazine Awards geographical boundaries to include the whole of Asia for 2018 has resulted in a huge increase in entries, and a major challenge for the judges! … [Read more...] about The Loyalty Magazine Awards: Entries increase by nearly 40% for 2018

Loyalty Surgery

June 20 2018Loyalty SurgeryThe Armouries, Tower of Londonhttps://www.theloyaltysurgery.com/ … [Read more...] about Loyalty Surgery