Confirmit, the Verdane owned research and customer insight company in the process of merging with FocusVision has appointed a new CMO.
Confirmit is considered one of the top “Voice of the … [Read more...] about Merging Confirmit appoints new CMO
maritzcx
Need for new approach to CX programmes
Need for new approach to CX programmes'Age of the Customer' requires more pragmatism … [Read more...] about Need for new approach to CX programmes
Customer experience in the UK and the US – Are we speaking the same language?
Customer experience in the UK and US – Are we speaking the same language?US customers have higher expectations than UK ones, and US companies have been quicker to adopt customer experience platforms … [Read more...] about Customer experience in the UK and the US – Are we speaking the same language?