Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
In the past year, 47.8 million workers quit their jobs, in the US alone. It is an average of nearly four million … [Read more...] about The Great Resignation and customer loyalty
Marks & Spencer has begun legal action against Aldi, arguing the supermarket's Cuthbert the Caterpillar cake … [Read more...] about Is yours a Cuthbert or a Colin?
There is always more to ask with any new launch, and this is especially true of the complex and ground breaking programme from … [Read more...] about Virgin questions answered
Thumbs up for loyalty programmesBut more understanding neededFifty-nine per cent of British shoppers would be encouraged to spend more with a brand if they had a loyalty programme, new research … [Read more...] about Thumbs up for loyalty programmes
The four key factors in the digital customer experienceM&S among top three merchants for the online CX … [Read more...] about The four key factors in the digital customer experience
M&S slashes credit card rewardsRetailer cuts back on external loyalty points … [Read more...] about M&S slashes credit card rewards
M&S loyalty boss departs amid racism claimsNew head of Sparks scheme appointed … [Read more...] about M&S loyalty boss departs amid racism claims
Marks & Spencer unveils personalised loyalty schemeProgramme to convert customers to 'members' … [Read more...] about Marks & Spencer unveils personalised loyalty scheme
M&S considers personalised rewardsScheme could launch this autumn … [Read more...] about M&S considers personalised rewards
M&S trials mobile coffee loyaltyDigital stamp for London customers … [Read more...] about M&S trials mobile coffee loyalty
