Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
As online shopping has increased in popularity over the past couple of years, so too have … [Read more...] about Rising number of customer complaints need addressing with transparency
Loyalty is hard won and easily lost. Yet sometimes it is out of retailers’ hands. Securing repeat business was already a major challenge for retailers as cross-border commerce proliferated, and the … [Read more...] about Closing the gap between online and in-store loyalty
How do you maintain customer loyalty when supply chains are failing and supplies … [Read more...] about Brand loyalty being eroded by supply chain problems
The multi-billion-pound luxury fashion industry has worked on a simple sales model for decades – … [Read more...] about Tapping into the mindset and channels of today’s luxury shopper
When the going gets tough, the … [Read more...] about Has loyalty stayed healthy and safe during the pandemic?
Moving from the early stages of any … [Read more...] about Adapting to changing customer behaviour
Personalised marketing still rare despite hypeOnly 15% of retailers have implemented it … [Read more...] about Personalised marketing still rare despite hype
Aimia names new US CEOFormer McKinsey man appointed … [Read more...] about Aimia names new US CEO
Aimia appoints executive VP of global strategyEric Monteiro has been appointed as executive VP, global strategy at Aimia. … [Read more...] about Aimia appoints executive VP of global strategy
