PREDICTION 3 - Is your dashboard up to the job?
While B2B loyalty programs stand taller than ever, it is undeniable that there is increasing pressure to make the business case and prove … [Read more...] about Loyalty metrics are broke, you need to fix them
Part 2 - Getting your chess pieces in the best positions
To survive in the post-Covid landscape, it is absolutely clear that vendors need to play an active role in reskilling their … [Read more...] about Right-skilling channel partners for business recovery
Prediction number 1
It takes a certain amount of bravery, and fearlessness (in regard of what happens to your head when you put it over the parapet), to predict trends for 2021. … [Read more...] about Member centricity – and a variety of flavours
Feeling strong? Here are the predictions for 2019Making predictions for the coming year is always fraught with danger, but this year it is even more complicated – for myriad reasons ranging from … [Read more...] about We apologise for the irritation, but here are the predictions for 2019