ryanair

Ryanair following subscription mode

New loyalty initiative has 10,000 member goal

Ryanair is following easyJet in offering paid for benefits for frequent flyers. Launching later this year is a programme … [Read more...] about Ryanair following subscription mode

The worst (and best) of the short-haulsAn “unrepresentative survey of just 8,000 people” voted

There is a certain comfort in having Ryanair yet again named the UK’s least-liked … [Read more...] about The worst (and best) of the short-hauls

BA plummets down airline customer rankingsFull breakdown of airline satisfaction levels … [Read more...] about BA plummets down airline customer rankings

Ryanair comes round to loyaltyScheme expands with new benefits as airline strives to improve image … [Read more...] about Ryanair comes round to loyalty

Avios has announced two new partnerships in recent weeks - budget airline Flybe and Rocket Miles. Loyalty Magazine interviewed CEO Gavin … [Read more...] about Q&A with Gavin Halliday, CEO of Avios

Two million join Ryanair reward schemeBid to improve customer experience … [Read more...] about Two million join Ryanair reward scheme

Frequent flyer schemes fall flat with consumersLevels of redemption are low … [Read more...] about Frequent flyer schemes fall flat with consumers

Airline ends card booking feeCharge to be replaced with (more expensive) admin fee … [Read more...] about Airline ends card booking fee

Ryanair launches own prepaid MasterCardAirline accused of ‘sticking two fingers at customers and regulators’ … [Read more...] about Ryanair launches own prepaid MasterCard

Monarch rebrands to embrace low cost “ancillary revenue” modelMonarch says rebrands offers customers “the right to choose their own flight experience … [Read more...] about Monarch rebrands to embrace low cost “ancillary revenue” model