2014 predictions for Loyalty – do you agree?It wouldn't be the New Year if we didn't have countless files open with predictions from experts about what to expect in the coming year.This year is more … [Read more...] about 2014 predictions for Loyalty
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BGL deploys speech recognition technology
BGL deploys speech recognition technologyInsurance provider rolls out call centre solution to improve customer experience … [Read more...] about BGL deploys speech recognition technology