SALESFORCE
The Fine Art of Loyalty – new series of articles from Collinson
72% of businesses say optimising customer loyalty is a top-five priority for them over the coming years
In this first-in-a-series, entitled The Fine Art of … [Read more...] about The Fine Art of Loyalty – new series of articles from Collinson
We need to talk: Conversational AI moves to next level
Latest reports, investments, acquisitions and predictions
It is unlikely you have got this far through the pandemic without being told by an automated system … [Read more...] about We need to talk: Conversational AI moves to next level
When the only thing that has changed is everything – then move into loyalty
Exclusive
In depth assessment of Salesforce and the importance of its latest announcement
Loyalty Magazine pondered for some time over using the latest announcement from … [Read more...] about When the only thing that has changed is everything – then move into loyalty