Starbucks

Starbucks promises to improve customer and employee experiences

Change of focus to show more sympathy for economic. Socio-political and health pressures

It is hard NOT to focus on the problems that people are facing across the world from rising … [Read more...] about Starbucks promises to improve customer and employee experiences

Starbucks makes the paying easier

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Starbucks is upgrading its payment methods to enable customers in the UK to collect Stars even when they don’t pay with the Starbucks Card.

New and existing Starbucks® Rewards members … [Read more...] about Starbucks makes the paying easier

Dutch Bros latest to prove the coffee/loyalty mix

There is definitely something compelling about the marriage of coffee and loyalty. US based Dutch Bros Coffee has exceeded all expectations – including those of its CFO Charles Jemley – by gaining … [Read more...] about Dutch Bros latest to prove the coffee/loyalty mix

Loyalty and subscriptions come together over a coffee

Coffee and fast food chain Pret a Manger is merging the two business concepts of loyalty and subscription with a scheme that will only reward its … [Read more...] about Loyalty and subscriptions come together over a coffee

A little crypto with your burger?

Cookie law leads to a loyalty programme offer scramble
Burger King is giving away a little crypto with its burgers for the next couple of months, but you have to be a loyalty programme … [Read more...] about A little crypto with your burger?

Onwards and upwards for Starbucks on back of rewards programe

Starbucks Rewards customers contributed 50% of US sales in Q1
Starbucks Rewards loyalty program had 22.9 million 90-day active members, up 18% from a year ago
Coffee shops … [Read more...] about Onwards and upwards for Starbucks on back of rewards programe

What are you doing to mark Earth Day?

A whole 40 years on from the first Earth Day, a look at some of the brands promising to help save the world
This year’s Earth Day theme is “Restore the Planet’ and it has never been … [Read more...] about What are you doing to mark Earth Day?

Devising loyalty for a group of strong personalities

Wheel and spoke model provides a central operations hub, for multiple individual brands
Salling Group is Denmark’s largest supermarket chain with a market share of 35%. What makes it … [Read more...] about Devising loyalty for a group of strong personalities

Fast food chains test loyalty to burgers

Latest loyalty news from McDonalds, BurgerKing - and FatBurgers (yes really)
Burger King is testing a loyalty program in five US markets as part of a broader push into expanding the … [Read more...] about Fast food chains test loyalty to burgers

Starbucks payment and reward card accounts for nearly half its business

Proving the value of the rewards equation
A discussion on loyalty often includes mention of both points expiry, breakage and proving whether a loyalty programme actually works. … [Read more...] about Starbucks payment and reward card accounts for nearly half its business