sustainable loyalty

Returns become a loyalty differentiator

Trend Analysis

Trends show cost and benefits of the right policy

As the global shopping season approaches, the thorny subject of free returns is becoming a major loyalty definer.

While some … [Read more...] about Returns become a loyalty differentiator

Making your members sustainable: Go Green Early

Predictions

We have a pandemic; the High Street is on the floor; consumers are struggling to pay bills - and now you suggest we should Go Green. Is this really necessary? Actually YES!

We have said … [Read more...] about Making your members sustainable: Go Green Early

Responding to the demands of the conscious consumer

Sustainable shopping report

A massive 75% of UK shoppers are modifying their buying behaviour due to ethical concerns, and 85% of retail technology leaders will invest the same or … [Read more...] about Responding to the demands of the conscious consumer

How can CSR impact Loyalty?

Guest Blog

Nearly 90% of consumers are prepared to choose who they shop with based on which brand stands up for an issue. Article by Brad Davis.

Since the fifties, Corporate Social Responsibility … [Read more...] about How can CSR impact Loyalty?