Bahrain telco offers home internet rewards Rewards used on how many years customer has been active … [Read more...] about Bahrain telco offers home internet rewards
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EE rated top for telco customer satisfaction
EE rated top for telco customer satisfactionSurvey reveals inertia among subscribers … [Read more...] about EE rated top for telco customer satisfaction
Customers lacking the energy to leave
Customers lacking the energy to leaveSo change the business modelLoyalty made an appearance on the Radio 4 early morning Today programme this morning. Surprisingly it was during a piece on energy … [Read more...] about Customers lacking the energy to leave
Phone obsolescence leading to massive telco churn
Phone obsolescence leading to massive telco churnDevices “should be decoupled” from contracts … [Read more...] about Phone obsolescence leading to massive telco churn
Dialling into telecom data
Dialling into telecom dataOperators missing out on revenue streams … [Read more...] about Dialling into telecom data
AT&T rewards “preferential” customers
AT&T rewards “preferential” customersTelco starts pilot programme … [Read more...] about AT&T rewards “preferential” customers
What do telco consumers want for their loyalty?
What do telco consumers want for their loyalty?Unclear service offer is one of top reasons to abandon purchase … [Read more...] about What do telco consumers want for their loyalty?
Telco customers rewarded for referrals
??Sprint, the third largest telco in the US, has started a scheme that rewards people for referring new customers. … [Read more...] about Telco customers rewarded for referrals
Japanese telco uses RFID loyalty App is claimed to unify schemes in one wallet
Japanese telco uses RFID loyalty?App is claimed to unify schemes in one wallet??Japanese telco NTT Communications has begun trials of new technology that it says can unite all a user’s loyalty cards … [Read more...] about Japanese telco uses RFID loyalty App is claimed to unify schemes in one wallet
Telco starts channel on YouTube
Telco starts channel on YouTube??UK telco T-Mobile has launched an interactive channel for customers on the YouTube website. … [Read more...] about Telco starts channel on YouTube