Facebook and Twitter have “modest” influence on purchasesConsumer research attempts to cut through hype … [Read more...] about Facebook and Twitter have “modest” influence on purchases
temkin group
Customers give thumbs down to US card issuers
Customers give thumbs down to US card issuersOnly one rates as better than “okay" … [Read more...] about Customers give thumbs down to US card issuers
Amazon comes first for customer loyalty
Amazon comes first for customer loyaltyVery few companies are rated strongly for customer loyalty in a new survey. Retailers score best, while internet services providers fare badly … [Read more...] about Amazon comes first for customer loyalty