Retiring prime minister of the UK, Theresa May intends to reform the current practice for customers to be penalised for their customer loyalty, as is currently the practice by utilities, telcos, insurance and financial service firms particularly. UK regulators will be given new powers to stop loyalty penalties which are estimated to be costing households billions of pounds. A consultation is to be held on giving the Competition and Markets Authority (CMA) the ability to fine firms that … [Read more...] about Fines for firms exploiting customer loyalty
theresa may
UK government under pressure over data use
UK government under pressure over data useAs new bill is debated, home secretary refuses to confirm if data from loyalty schemes and data records … [Read more...] about UK government under pressure over data use
