Hear expert views from Google, IAG Loyalty and Uber on navigating The New Loyalty Landscape
The concept of rewarding loyal customers has been a major … [Read more...] about Traditional To Digital: Uniting Loyalty and Technology in the Modern Era
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Inflation helps put loyalty programs front of mind
Trend Analysis
UK study finds 92% of consumers actively seeking out loyalty rewards
A UK-wide study suggests 92% of consumers are turning to loyalty programs … [Read more...] about Inflation helps put loyalty programs front of mind
Uber extends its meals for health workers offer
Coronavirus
Payments network gets involved too
Uber Eats has extended its free meals for NHS workers - and is doing an excellent job of fairly inexpensive marketing in the … [Read more...] about Uber extends its meals for health workers offer
Uber Money to improve driver benefits & reward customer loyalty
Using the super-app model of Alipay to offer multiple services through a mobile, including payment and rewards
Uber has launched Uber Money as a series of … [Read more...] about Uber Money to improve driver benefits & reward customer loyalty
Was the customer EVER ‘always right’?
Comment
Uber says it will deactivate riders if their rating drops below a certain level, which raises the question whether this heralds the end of the notion that ‘the customer is always right’. … [Read more...] about Was the customer EVER ‘always right’?
Paytm First wants to be mother of subscriptions
Several programmes bundled into one
Paytm is launching a subscription loyalty initiative in India that covers several companies including Zomato, Eros Now, Sony Liv, … [Read more...] about Paytm First wants to be mother of subscriptions
Hail a taxi to find out more about loyalty innovation
Hail a taxi to find out more about loyalty innovationInnovation continues to come out of the taxi and ridesharing business with Lyft giving details of its plan to encourage repeat use with Lyft … [Read more...] about Hail a taxi to find out more about loyalty innovation
So you want to know what is wrong with retail….
So you want to know what is wrong with retail….Scott Weavers-Wright voices his frustrationsYou would think that after completing one’s second company divestment – the first one for £70m, the second … [Read more...] about So you want to know what is wrong with retail….
When it’s not worth your company reputation
When it’s not worth your company reputationLawyers being used to mitigate against calamityThere are few quicker ways to destroy a company than damage to reputation, and the threat can come from just … [Read more...] about When it’s not worth your company reputation
Uber pilots loyalty with Indian drivers
Uber pilots loyalty with Indian driversPilot scheme starts in major cities … [Read more...] about Uber pilots loyalty with Indian drivers