Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Uber has launched Uber Money as a series of mobile applications and … [Read more...] about Uber Money to improve driver benefits & reward customer loyalty
Uber says it will deactivate riders if their rating drops below a certain level, which raises the question whether this heralds the end of the notion that ‘the customer is always right’. … [Read more...] about Was the customer EVER ‘always right’?
Several programmes bundled into one
Paytm is launching a subscription loyalty initiative in India that covers several companies including Zomato, Eros Now, Sony Liv, Viu Premium, … [Read more...] about Paytm First wants to be mother of subscriptions
Hail a taxi to find out more about loyalty innovationInnovation continues to come out of the taxi and ridesharing business with Lyft giving details of its plan to encourage repeat use with Lyft … [Read more...] about Hail a taxi to find out more about loyalty innovation
So you want to know what is wrong with retail….Scott Weavers-Wright voices his frustrationsYou would think that after completing one’s second company divestment – the first one for £70m, the second … [Read more...] about So you want to know what is wrong with retail….
When it’s not worth your company reputationLawyers being used to mitigate against calamityThere are few quicker ways to destroy a company than damage to reputation, and the threat can come from just … [Read more...] about When it’s not worth your company reputation
Uber pilots loyalty with Indian driversPilot scheme starts in major cities … [Read more...] about Uber pilots loyalty with Indian drivers
Comment: Best to be honest with customers, despite the consequencesUber’s new CEO Dara Khosrowshahi has come clean and admitted that the taxi hailing company was hacked but that the company chose not … [Read more...] about Comment: Best to be honest with customers, despite the consequences
Car hire marketplace verifies user IDsIdentities checked to encourage ‘transparency and accountability’ … [Read more...] about Car hire marketplace verifies user IDs
Tesco revamp plus deals with Uber and OTANew look and new partners for the 23-year-oldTesco Clubcard has achieved a significant double by clinching partnership deals with both Uber and OTA … [Read more...] about Tesco revamp plus deals with Uber and OTA
