Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Its great to applaud the good stuff during a world pandemic. There is of course Captain Tom – happy 100th birthday Sir - who has raised £26m for the NHS and … [Read more...] about Finding reasons to be cheerful
Bink announces its first retail partnersAim to make the £10bn loyalty industry work better … [Read more...] about Bink announces its first retail partners
Virgin Atlantic offers Wi-Fi to passengersAircraft to be fitted with high-speed connectivity solution … [Read more...] about Virgin Atlantic offers Wi-Fi to passengers
The future of loyaltyThe first in a weekly series of articles analysing the challenges and the opportunities for loyalty in 2014. Speaking with conviction: Industry experts give advice on what loyalty … [Read more...] about The future of loyalty
Delta and Virgin form air allianceJV will offer reciprocal frequent flyer benefits … [Read more...] about Delta and Virgin form air alliance
Virgin flyers can buy miles at call centresPartnership with Points.Com expanded … [Read more...] about Virgin flyers can buy miles at call centres
Virgin Atlantic starts Clubcard partnership"Automatic opt-in" agreement … [Read more...] about Virgin Atlantic starts Clubcard partnership
BA parent agrees acquisition of airlineMore potential members for Avios international loyalty scheme … [Read more...] about BA parent agrees acquisition of airline
Virgin to combine reward schemesPoints can be earned across all airline brands … [Read more...] about Virgin to combine reward schemes
Indian hotel chain tops satisfaction rankingsWith occupancy and average revenue falling in 2009, customer satisfaction held its own during a tumultuous year (+0.4 to 82.8), according to the latest … [Read more...] about Indian hotel chain tops satisfaction rankings
