App to monitor if cows are ‘appy’;
Promises, promises on price;
Bubbly anyone?
Or a plastic free cuppa?
But no, no to junk food
Whether … [Read more...] about Latest retail loyalty initiatives
Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Whether … [Read more...] about Latest retail loyalty initiatives
There is something a little sad about the announcement from Waitrose and John Lewis that they are working on the concept of ‘urban farms’ in their stores that will enable customers to pick their … [Read more...] about Comment: Urban farm concept being explored by Waitrose and John Lewis
Waitrose wins by making it personalMailjet 2018 survey points to lack of cross-channel marketingWaitrose has won the Christmas battle of the inbox, reclaiming the crown from 2017 champion Asda, … [Read more...] about Waitrose wins by making it personal
John Lewis and Waitrose trial joint loyalty programmeBringing connected brands together in one loyalty programmeJohn Lewis (department store) shoppers are also Waitrose (food store) shoppers, being … [Read more...] about John Lewis and Waitrose trial joint loyalty programme
Shoppers more loyal to Aldi and Lidl than Waitrose • Ubiquity of loyalty cards has led to widespread indifference, according to 2018 Loyalty Study• Aldi and Lidl top Waitrose for shopper … [Read more...] about Shoppers more loyal to Aldi and Lidl than Waitrose
Comment: Sainsbury’s merger with Asda – Is it possible to please everybody?The proposed merger of Sainsbury’s with Asda raises a number of interesting questions.Sainsbury’s is a data-driven, loyalty … [Read more...] about Comment: Sainsbury’s merger with Asda – Is it possible to please everybody?
Waitrose gives details of new loyalty offeringPersonalisation replaces ‘Pick Your Own’ … [Read more...] about Waitrose gives details of new loyalty offering
Waitrose closes ‘pick your own offers’ initiativeCustomers found process too confusing … [Read more...] about Waitrose closes ‘pick your own offers’ initiative
Waitrose launches ‘pick your own offers’ initiativeCustomers can select 10 items to make savings on … [Read more...] about Waitrose launches ‘pick your own offers’ initiative
Waitrose voted best loyalty schemeWaitrose has been voted the UK’s best retail loyalty programme in a poll of 6,000 consumers. … [Read more...] about Waitrose voted best loyalty scheme