Environment a hugely important customer focus
Playfulness, creativity and contact vital after a boring pandemic
Private Domains and … [Read more...] about Wunderman Thompson predicts what will define 2022
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Asda trials loyalty app with staff
Gamification and encouragement to eat healthily
Following rumours for some months that big 4 UK supermarket Asda is to finally launch a customer loyalty programme, the chain has begun … [Read more...] about Asda trials loyalty app with staff
Transforming to re-imagine
As the Covid pandemic recedes and retail begins its … [Read more...] about Transforming to re-imagine
Walgreens forms a fintech startup
Second US retailer in a week to move into financial services
Walgreens is to offer a growing list of financial products for customers — including a co-branded credit card and a prepaid … [Read more...] about Walgreens forms a fintech startup
Starbucks payment and reward card accounts for nearly half its business
Proving the value of the rewards equation
A discussion on loyalty often includes mention of both points expiry, breakage and proving whether a loyalty programme actually works. … [Read more...] about Starbucks payment and reward card accounts for nearly half its business
Don’t kid yourself this isn’t loyalty
Don't kid yourself this isn't loyaltyWalmart establishing new rules for customer engagement … [Read more...] about Don’t kid yourself this isn’t loyalty
Walmart investigated for India investment
Walmart investigated for India investmentEnquiry into supermarket stake … [Read more...] about Walmart investigated for India investment
Walmart buying spree to boost mobile offering
Walmart on buying spree to boost mobile offeringPurchase of mobile marketing agency … [Read more...] about Walmart buying spree to boost mobile offering
iPhone top brand for US consumers
iPhone top brand for US consumersCosmetic companies and retailers inspire most loyalty … [Read more...] about iPhone top brand for US consumers
Low prices driving retail loyalty in recession
Low prices driving retail loyalty in recessionDownturn causes change in customer preferences … [Read more...] about Low prices driving retail loyalty in recession