UK Customer Service Awards open for entries
Now in its ninth year, the UK Customer Service Awards continue in their aim to celebrate achievements in customer service and promote excellence, best practice, and innovation in the industry.
The 28 categories range from individual awards to team awards to awards recognising innovation and excellence.
The close for entries is 15 May 2008 after which the judging panel, made up of key customer service practitioners, award sponsors and members of professional bodies, will select the finalists to attend a presentation session.
Don Hales, founder and chairman of the Awards, will head the panel who are from a wide selection of industry sectors and of director, manager and consultant level.
All winners will be announced at the Awards Ceremony on Tuesday 23 September 2008 to be held at the Grosvenor House Hotel, Park Lane, London. The Awards are a great motivational and positive benchmarking tool for all involved giving both teams and individuals a real sense of achievement.
For further details and to enter visit: www.customerserviceawards.com
Categories for the 2008 awards are:
The ICS Front-Line Customer Service Professional of the Year
Young Customer Service Professional of the Year
Customer Service Newcomer of the Year
Customer Service Manager of the Year
Customer Service Leader of the Year
Customer Service Contact Centre Professional of the Year
Customer Service Award for Field Service Management
The WOW! Award
Lifetime Achievement Award
e-Commerce Customer Service Award
Best Use of Technology in Customer Service
The SOCAP Award for Innovation in Customer Service
Customer Service Award for Field Service Management
Customer Service Team of the Year – Recovery Situation
Customer Service Complaints Team of the Year
Front-Line Customer Service Team of the Year
Back Office Customer Service Team of the Year
Customer Service Contact Centre of the Year (Up to 100 seats)
Customer Service Contact Centre of the Year (Over 100 seats)
The Customer Service Management Team of the Year
Customer Service Training Team of the Year
Customer Service Team of the Year – Public Services & Education
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Customer Service Team of the Year – Retail
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Customer Service Team of the Year – Leisure & Tourism
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Customer Service Team of the Year – Airlines, Transport & Distribution*
Customer Service Team of the Year – IT & Telecommunications
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Customer Service Team of the Year – Financial Services
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Customer Service Team of the Year – General Companies
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* All above winners are entered into The Customer Service Team of the Year